Refund Conditions

Refund Policy

Refund handling depends on the channel where the purchase was made.

Thank you for using our services.

Please read the following rules before submitting a refund request.

Purchase Channels

Apple App Store

For purchases made within the App Store, refund processing is handled directly by Apple. Please contact Apple Support or use Apple's refund request page.

Google Play

For purchases made through Google Play, refunds follow Google Play's official rules, timing, and review policies.

Other Methods

For non-app-store purchases, please go to Profile, Help Center, and Feedback to submit your request with order details.

Core Terms

Manual Review

All refund requests must be evaluated by our manual review team.

Eligibility Determination

Final eligibility depends on applicable laws, payment channel requirements, transaction status, and account status.

No Guarantee Statement

Submitting a request does not guarantee final refund approval.